Return Policy

Return Policy

Effective Date: [11/03/2025]

At SolvifyIt, our goal is to provide innovative products that make life easier for you. We want you to be completely satisfied with your purchase, but if for any reason you're not, we're here to help.

Please take a moment to review our Return Policy below to ensure a smooth return or exchange process.

1. Return Window

We offer a 30-day return window from the date your order is delivered. If you're not completely happy with your product, you can return it within this time frame for a refund or exchange.

Note: Some products may have different return windows based on the item or manufacturer, so please check the specific return instructions on your order confirmation or product page.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • Unused and Unopened: The product must be unused, in its original condition, and in the original packaging.
  • Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately for a full refund or replacement.
  • Incorrect Items: If we sent you the wrong item, please reach out to our customer service team, and we'll make it right.

Note: For health and hygiene reasons, some products (e.g., personal care items, consumables) are not eligible for return. Please check the product description for return restrictions before purchasing.

3. How to Initiate a Return

To initiate a return, simply follow these steps:

  1. Contact Us: Email us at solvifyit@gmail.com within 30 days of receiving your order. Be sure to include:
    • Your order number
    • A brief description of the issue
    • Photos of the product (if defective or damaged

4. Non-Returnable Items

Some items cannot be returned due to hygiene, safety, or other reasons. These include:

  • Personal care products (e.g., skincare, hair tools)
  • Customized or personalized items
  • Opened or used consumables

Please check the product page or contact us if you’re unsure whether your item is eligible for return.

5. Damaged or Defective Items

If your product arrives damaged or defective, please contact us immediately at [Your Contact Email] with:

  • Your order number
  • A description of the damage or defect
  • Photos of the damaged product and packaging We will offer a replacement or full refund depending on your preference.

We’re here to help and ensure you’re completely satisfied with your purchase. Thank you for choosing SolvifyIt for your everyday needs!