FAQs
Frequently Asked Questions (FAQ)
Welcome to SolvifyIt! We’re here to provide innovative products that make everyday life easier. Below, you'll find answers to our most commonly asked questions. I
1. Orders & Payments
Q: How do I place an order?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. Fill in your shipping details, select your payment method, and confirm your order. You’ll receive a confirmation email once your order is placed.
Q: What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and other secure payment methods.
Q: Can I modify or cancel my order after placing it?
We process orders quickly! If you need to modify or cancel your order, please contact us at [Your Contact Email] within 12 hours of placing it. Once the order has been processed or shipped, we can’t make changes.
2. Shipping & Delivery
Q: Where do you ship from?
We work with international suppliers and ship directly from our warehouses worldwide. This allows us to offer you the best prices and unique products.
Q: How long does shipping take?
Shipping times takes between 5 to 14 days
Note: Processing time is 1–3 business days before shipment. Delays may occur due to high demand, customs clearance, or weather conditions.
Q: Do you offer tracking?
Yes! Once your order is shipped, you will receive a tracking number via email.
Q: Do you ship internationally?
Yes, we offer worldwide shipping!
3. Returns & Refunds
Q: What is your return policy?
We offer a 30-day return policy. If you’re not completely satisfied with your order, you can return it in its original condition for a refund or exchange.
Q: What if my item arrives damaged or defective?
If you receive a damaged or defective item, please contact us at solvifyit@gmail.com within 48 hours of delivery with photos or a video, and we will send a replacement or issue a refund.
Q: How do I request a refund?
If your item qualifies for a refund, please email us with your order number and reason for return. Refunds are processed within 5–10 business days after approval.
4. Product Information
Q: Are your products high quality?
Absolutely! We carefully select innovative, problem-solving products that enhance daily life. Each product is tested for quality before being added to our store.
Q: How do I know which product is right for me?
Each product page contains detailed descriptions, images, and specifications. If you have any questions, feel free to email us at solvifyit@gmail.com, and we’ll be happy to assist you!
5. Miscellaneous
Q: I haven't received my order confirmation email. What should I do?
Check your spam or junk folder first. If you still haven’t received it, contact us at solvifyit@gmail.com, and we’ll resend it.
Q: Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive deals and promotions.
Still have questions? Don’t hesitate to contact us—we’re always happy to help!
Thank you for shopping at SolvifyIt!